Viking Redefines the Meaning of Service
Can a reservations agent make booking your journey a pleasure? Will a waiter learn the name of your favorite wine, remember your food preferences and tailor his service to you? Is it possible for a concierge to feel like a close friend? Yes, if that team works for Viking.
When you have the best people, you have the best service - and Viking has both. From stateroom stewards to waiters to program directors, our English-speaking staff is trained to the highest standards.
Superb Service At Viking, they have almost 3,000 of their own staff worldwide, all devoted to making your stay aboard the most memorable possible.
The Viking River Cruise ships are small and intimate, and every member of their crew is dedicated to personally hosting you. Viking is so confident they will exceed your expectations that they are the only river cruise company to guarantee their award-winning service. Personalized Attention From the moment you first plan your journey to the time you return home, Viking's staff takes care of you. They are the reason why Viking has won more consumer and industry awards than any other river cruise line. And why their guests have awarded them a 99.6% customer satisfaction rating, saying that they have met or exceeded their expectations. Friendly Smiles, Familiar Faces Loyal members of the Viking family, their staff returns year after year.
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